Terms and conditions

Cancellation  // payment //  check in

cancellation

We ask for your understanding that we can only accept written cancellations. In case of cancellation of the booked stay the following conditions apply:

Up to 3 month prior to your arrival  — no cancellation fees

Up to 1 month prior to your arrival – 30% cancellation fees of the invoice amount

Up to 14 days prior to your arrival – 70% cancellation fees of the invoice amount

Less than 14 days prior to your arrival – 100% cancellation fees of the invoice amount

payment

We ask you to transfer the invoice amount up to 7 days before the day of arrival to the account marked on the invoice.

check in

Check in is possible between 3 pm and 8 pm.
If you arrive outside, we kindly ask you to inform us. For arrivals after 8 pm. there will be a surcharge of EUR 20,00

Check out no later than 10 am

Our apartment is SMOKE FREE.

Pets of all kinds are not allowed in our apartment