Cancellation of the holiday-booking must be made in writing;
Up to 3 month before arrival: no cancellation fee
Up to 1 month before arrival: 30% of the room-rate
Up to 14 days before arrival: 70% of the room-rate
Less than 14 days before arrival: 100% of the room-rate
Eased cancellation conditions due to COVID 19:
If there is a travel warning against Austria / Tirol / Kitzbühel, a cancellation free of charge or a rebooking of the trip to a later date is possible 2 weeks before departure.
Cancellation of travel due to COVID 19 illness can be covered by the European travel cancellation insurance at no extra charge.
More information here
With bank transfer we request a deposit of 30% of the invoice amount at the time of booking. The remaining payment is due up to one month before the start of the journey.
Between 3 p.m. and 8 p.m.
We ask you to inform us about the check-in-time;
by 9:30 at the latest.
** Our apartment is non smoking
** Pets of all kinds are not allowed in our apartment